Philippine Drug Enforcement Agency (PDEA) has urged the public to report drug-related information and activities happening in their communities.
In so doing, PDEA has provided a round-the-clock message center, known as PDEA 24/7 Text Hotline donated by Go Live Pacific, a leading global provider of technology-enabled solutions and services that features Frequently asked Questions (FAQ) Solution System, automatic forwarding of Short Message Service (SMS) to concerned anti-drug units, automatic answering of queries falling under the FAQ, automatic sorting of SMS and automatic follow-up on forwarded messages.
“The PDEA 24/7 Text Hotline, which has been operational since 2013, is the fastest, secure and affordable means to receive, process and reply to anti-drug queries and information from concerned individuals. At the same time, the system also provides a venue that is accessible to all to report to PDEA any suspected illegal drug activities in their neighborhood,” said PDEA Director General Undersecretary Arturo G. Cacdac, Jr.
From January to December 2014, PDEA has acted on 5,846 drug-related reports received through the hotline. PDEA also responded to 1,847 summaries of information and reports received through other media as follows: Telephone Call/SMS with 151; Walk-In Informants with 111; Referral from Other Officers with 1,088; E-mail with 198; Letter from Concerned Citizens with 58; Target of Opportunities with 6; and Report from Action Agents with 235.
“Through the text hotline, the citizenry will be encouraged to work hand in hand with PDEA in enforcing the anti-drug law by passing timely and reliable information 24 hours a day, 7 days a week,” Cacdac said.
To send anti-drug reports to PDEA 24/7 Text Hotline, simply follow the directions below:
Text: Name of Drug Users/Pushers and Complete Address of the Incident
SMART 0999-888 PDEA (7332)
Sun 0925-573 PDEA (7332)
To know the status, send STAT [space]
REFERENCE NUMBER to any of the above numbers.